TERMS & CONDITIONS

TERMS & CONDITIONS

Service

360 Wildlife Control Inc. performs wildlife apprehension and humane removal services, with respect to raccoons, squirrels, chipmunks, skunks, bats, opossums, and other nuisance wildlife.

Humane Practice

360 Wildlife Control Inc. does not condone willful or intentional injury or death to wildlife, nor does it remove wildlife from their accustomed range. Ontario provincial law prohibits removal of wildlife beyond a distance of 1.0 kilometers.

Acceptance

Customer’s acceptance of the terms and conditions set out herein and agreement to pay the applicable service charges shall be deemed to be given by any of the following occurrences:

  1. Customer’s verbal agreement when making an appointment for service;
  2. Customer’s verbal permission to enter onto the customer’s premises and proceed with inspection;
  3. Customer’s signature on inspection report (on Service Contract Form);
  4. Customer’s payment of invoice amount by any method whatsoever.

Delivery of service

360 Wildlife Control Inc. operates a number of service vehicles in the Greater Toronto Area. Service appointments are generally made within two-hour windows between 8.00 a.m. and 5.00 p.m. Monday to Saturday, including statutory holidays (except Christmas Day). Due to variable conditions such as traffic density, deviation from time estimates of prior service appointments, special equipment requirements, etc. 360 Wildlife Control Inc. does not guarantee strict adherence to scheduled appointment times and reserves the right to re-schedule appointments.

Free Estimate

360 Wildlife Control Inc’s field technicians are available six days a week, fifty-two weeks a year to answer your questions and queries regarding your wildlife problems. They will provide you with a full description of the wildlife control services offered by 360 Wildlife Control Inc, including availability, and pricing. They will explain 360 Wildlife Control Inc’s pricing policy in detail and provide an estimate on the basis of the information provided by the customer. 360 Wildlife Control Inc. does NOT provide free on-site inspections for residential or commercial customers. Our minimum price for an attendance and inspection of residential premises is $100+H.S.T. Commercial inspection starts from $199+H.S.T. This inspection fee will be waived if a service of 360 Wildlife Control Inc is requested.

Price and payment

360 Wildlife Control Inc. provides its customers with a detailed invoice including itemized pricing. 360 Wildlife Control Inc. requires payment in full upon completion of the first initial service appointment. 360 Wildlife Control Inc. accepts payment by MasterCard, Visa, Debit, or Cash. In the event the payment is dishonored by the bank, 360 Wildlife Control Inc. charges a minimum administrative fee of $30.00 per payment. In the event of cancellation of services requested, 360 Wildlife Control Inc. charges $150 or keeps the deposit paid. Past due amounts are subject to a 3% interest per month (36% annually).

Guarantees and warranties

*Live trapping & Mice/Rat Extermination is not guaranteed.

BASIC 2 YEAR GUARANTEE – 360 Wildlife Control Inc. guarantees all its work for the period of two (2) years from the date of the initial service appointment. This guarantee applies to work done and materials supplied ONLY. 360 Wildlife Control Inc’s guarantee does not cover additional holes or other damage caused by displaced wildlife or technicians, while apprehending the nuisance wildlife from your property.  Additional charges apply to additional or extra work, whether this was present at the time of the initial service appointment or results from damage caused subsequently by the displaced wildlife or otherwise.

5 YEAR ULTIMATE PROTECTION GUARANTEE – Detached residential properties that qualify for our “5 year Ultimate Protection Guarantee” will not pay for additional holes caused by wildlife up to five (5) years from the time of the initial service contract. This guarantee is only valid with FULL WILDLIFE PROOFING service for detached residential properties. Qualification depends on the condition of the property and is at total discretion of 360 Wildlife Control Inc. We may exercise our right to deny this guarantee to anyone at any time.

Implied term as to time

One-way doors installed by 360 Wildlife Control Inc. will not be retrieved by 360 Wildlife Control Inc. Live traps delivered or installed by 360 Wildlife Control Inc. will be serviced (i.e. trapped wildlife removed) for a period of max. 14 days only. This service period may be extended upon request by the customer and provided an additional service fee is paid in advance.

Items left at customer’s premises remain property of 360 Wildlife Control Inc.

Wildlife live traps installed or delivered by 360 Wildlife Control Inc. remain the property of 360 Wildlife Control Inc. and the customer is deemed to permit 360 Wildlife Control Inc. personnel to enter onto the subject property to retrieve any traps, whether or not wildlife has been successfully trapped. In the event a live trap is removed by the customer or by third parties, or otherwise cannot be located, a charge of $150.00 plus H.S.T. per trap will apply.

Limitation to scope of service

When inspecting or searching the attic space or other unfinished confined space(s) in customer’s premises, 360 Wildlife Control Inc. does not accept responsibility for ceiling damage, however caused.

Limitation of liability

360 Wildlife Control Inc. offers humane wildlife removal services only. 360 Wildlife Control Inc. shall not be liable under any circumstances for any special, consequential, incidental or exemplary damages arising out of, or in any way connected with our services provided, including but not limited to damages for lost profit, lost opportunity, lost time, loss of use, loss of data or for any damages of sums paid to third parties. The foregoing limitation of liability shall apply whether a claim is founded in contract, breach of warranty, negligence or any other tort, breach of statutory duty, principles of indemnity or contribution.

Terms and Conditions may change without prior notice

360 Wildlife Control Inc. reserves the right to change the terms and conditions and warranties as set out above at any time without notice.