TERMS & CONDITIONS

TERMS & CONDITIONS

Service– 360 Wildlife Control Inc. performs pest extermination & wildlife apprehension and humane removal services, with respect to raccoons, squirrels, chipmunks, skunks, bats, opossums, and other nuisance pests.

Humane Practice– 360 Wildlife Control Inc. does not condone willful or intentional injury or death to wildlife, nor does it remove wildlife from their accustomed range. Ontario provincial law prohibits removal of wildlife beyond a distance of 1.0 kilometers.

Acceptance– Customer’s acceptance of the terms and conditions set out herein and agreement to pay the applicable service charges shall be deemed to be given by any of the following occurrences:

  • a. Customer’s verbal agreement when making an appointment for service;
  • b. Customer’s verbal permission to enter onto the customer’s premises and proceed with inspection;
  • c. Customer’s signature on inspection report (on Service Contract Form);
  • d. Customer’s payment of invoice amount by any method whatsoever.

Delivery of service– 360 Wildlife Control Inc. operates a number of service vehicles in the Greater Toronto Area. Service appointments are generally made within two-hour windows between 8.00 a.m. and 5.00 p.m. Monday to Saturday, including statutory holidays (except Christmas Day). Due to variable conditions such as traffic density, deviation from time estimates of prior service appointments, special equipment requirements, etc. 360 Wildlife Control Inc. does not guarantee strict adherence to scheduled appointment times and reserves the right to re-schedule appointments.

Estimates- 360 Wildlife Control Inc’s field technicians are available six days a week, fifty-two weeks a year to answer your questions and queries regarding your wildlife problems. They will provide you with a full description of the wildlife control services offered by 360 Wildlife Control Inc, including availability, and pricing. They will explain 360 Wildlife Control Inc’s pricing policy in detail and provide an estimate on the basis of the information provided by the customer. 360 Wildlife Control Inc. does NOT provide free on-site inspections for residential or commercial customers. Our minimum price for an attendance and inspection of residential premises is $150+H.S.T. Commercial inspection starts from $200+H.S.T. This inspection fee will be waived if a service of 360 Wildlife Control Inc is requested. Note: Physical baby removal (seasonal) costs extra and may not have been part of the initial estimate over the phone and/or job site.

Price and payment– 360 Wildlife Control Inc. provides its customers with a detailed invoice including itemized pricing. 360 Wildlife Control Inc. requires payment in full upon completion of the first initial service appointment. 360 Wildlife Control Inc. accepts payment by MasterCard, Visa, Debit, or Cash. In the event the payment is dishonored by the bank, 360 Wildlife Control Inc. charges a minimum administrative fee of $30.00 per payment. In the event of cancellation of services requested, 360 Wildlife Control Inc. charges $150 or keeps the deposit paid. Past due amounts are subject to a 3% interest per month (36% annually).

Guarantees and warranties

Wildlife Removal 2 YEAR GUARANTEE – 360 Wildlife Control Inc. guarantees all its wildlife removal work for the period of two (2) years from the date of the initial service appointment. This guarantee applies to areas screened and sealed ONLY. 360 Wildlife Control Inc’s guarantee does not cover additional holes or other damage caused by displaced wildlife or technicians, while apprehending the nuisance wildlife from your property.          Additional charges apply to additional or extra work, whether this was present at the time of the initial service appointment or results from damage caused subsequently by the displaced wildlife or otherwise.  Tampering with the work and/or removal of our material will void the guarantee.

Pest Control – Pest control work is only guaranteed if location is under an ongoing annual monitoring/service contract with 360 Wildlife Control Inc., for the duration of the contract. One time mice/rats extermination service is not guaranteed.

Live Trapping Service – Live trapping service is not guaranteed.

 

Implied term as to time

One-way doors installed by 360 Wildlife Control Inc. will not be retrieved by 360 Wildlife Control Inc. Please allow seven (7) days for the animals to leave. If you hear noises after that period, call our office right away. Removal of one way doors and repair of the hole costs extra and is not part of the removal fee.

Live traps delivered or installed by 360 Wildlife Control Inc., will be serviced (i.e. trapped wildlife removed) for a period of max. 14 days only. This service period may be extended upon request by the customer and provided an additional service fee is paid in advance. Extra service performed during the 14 day period will be an additional $150 per service call.

Items left at customer’s premises remain property of 360 Wildlife Control Inc– Wildlife live traps installed or delivered by 360 Wildlife Control Inc. remain the property of 360 Wildlife Control Inc. and the customer is deemed to permit 360 Wildlife Control Inc. personnel to enter onto the subject property to retrieve any traps, whether or not wildlife has been successfully trapped. In the event a live trap is removed by the customer or by third parties, or otherwise cannot be located, a charge of $150.00 plus H.S.T. per trap will apply.

Limitation to scope of service– When inspecting or searching the attic space or other unfinished confined space(s) in customer’s premises, 360 Wildlife Control Inc. does not accept responsibility for ceiling damage, however caused.

Limitation of liability– 360 Wildlife Control Inc. offers humane wildlife removal services only. 360 Wildlife Control Inc. shall not be liable under any circumstances for any special, consequential, incidental or exemplary damages arising out of, or in any way connected with our services provided, including but not limited to damages for lost profit, lost opportunity, lost time, loss of use, loss of data or for any damages of sums paid to third parties. The foregoing limitation of liability shall apply whether a claim is founded in contract, breach of warranty, negligence or any other tort, breach of statutory duty, principles of indemnity or contribution.

Terms and Conditions may change without prior notice– 360 Wildlife Control Inc. reserves the right to change the terms and conditions and warranties as set out above at any time without notice.

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